Customer Pledge

We promise, we deliver!

  • We arrive when promised and call when we are on the way.
  • With Air-Plus service, we promise that you will receive what you pay for in terms of value, service, quality, and installation. (Beware of low ball offers offered by some contractors)

Our customers place their trust in us

  • We truly believe our service and the quality of our work is only as good as our last customer.  Our reputation is built on a customer by customer basis each and everyday.
  • We strive to provide our customers with the most cost effective solutions that will save energy and delivers the best overall comfort and safety for your family.
  • We are not high-pressure sales people.  We welcome and encourage our customers to make informed purchasing decisions.

Your satisfaction is important to us

  • We do not require any payment until the work is completed to your satisfaction.
  • We provide you with a written detailed estimate free of charge before any work starts.   Please call us for a professional estimate.
  • We offer a 100% satisfaction guarantee.  If for any reason you are not happy with your service, we will work with you to make it right.
  • We understand the value of a dollar to our customers and tailor our service solutions accordingly.

We respect of our customers

  • We respect your home and property as if it were our own. All of our service techs dress professionally and always enter your home with protective shoe coverings.
  • Air-Plus is fully licensed and bonded comfort and energy specialist. We are fully insured and carry Ohio workman’s compensation.
  • The BBB awards us an A+ rating because of our business principles and consistent customer results.
  • We take care of pulling a permit for you on every job that requires one.